Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase.
Returns
You may return your item within 7 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and returned in its original packaging.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery. Include clear photos of the product and its packaging so we can quickly arrange a replacement or refund.
Non-Returnable Items
The following items are not eligible for return:
- Products damaged due to misuse, negligence, or improper handling.
- Products returned without their original packaging.
- Customized or personalized items (if applicable).
Contact Us
If you have any questions regarding returns or refunds, please contact our customer support team. We are always happy to assist you.
Email: ar2009salan@gmail.com
WhatsApp: 03135342422